Privacy Policy – Britsino Casino

Britsino Casino takes your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, who we may share it with, and what rights you have under UK data protection law. Britsino Casino operates under a UK Gambling Commission (UKGC) licence and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

Britsino Casino collects the following categories of personal data from players:

Account data — name, date of birth, email address, home address, postcode, phone number
Identity verification data — copies of government-issued ID and proof of address, submitted during KYC
Financial data — payment method details (no full card numbers are stored), transaction history, deposit and withdrawal amounts
Gameplay data — session duration, games played, bet amounts, wins and losses
Device and technical data — IP address, browser type, device identifiers, cookies
Communication data — support chat and email correspondence

2. How We Use Your Data

Britsino Casino uses your personal data for the following purposes:

Verifying your identity and age (UKGC legal requirement)
Processing deposits, withdrawals and transaction records
Detecting and preventing fraud, money laundering and underage gambling
Operating responsible gambling tools and monitoring player activity for signs of problem gambling (UKGC requirement)
Providing customer support
Sending account-related communications and, with consent, marketing emails
Complying with legal and regulatory obligations

3. Legal Basis for Processing

Britsino Casino processes your personal data under the following legal bases:

Contract — processing necessary to operate your casino account and fulfil our services
Legal obligation — identity verification, anti-money laundering checks and responsible gambling monitoring required by the UKGC
Legitimate interests — fraud prevention, security monitoring, improving our services
Consent — marketing communications (you may withdraw consent at any time)

4. Data Sharing

Britsino Casino does not sell your personal data. We may share your data with the following categories of recipients:

Identity verification providers (KYC checks)
Payment processors and banking partners
GamStop and other UKGC-mandated self-exclusion systems
Fraud prevention and AML screening services
UK Gambling Commission or other regulatory bodies, when legally required
Law enforcement agencies, when required by court order or applicable law

5. Data Retention

Britsino Casino retains account data for a minimum of five years after account closure, as required by UK anti-money laundering legislation. KYC documents are retained for the same period. Marketing consent records are retained until consent is withdrawn. You may request deletion of data not subject to a legal retention requirement by contacting us.

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of access — request a copy of the data we hold about you (Subject Access Request)
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of data we are not legally required to retain
Right to restrict processing — ask us to pause processing in certain circumstances
Right to data portability — receive your data in a machine-readable format
Right to object — object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, contact Britsino support via email. We will respond within one calendar month. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Britsino Casino uses cookies to maintain session security, remember preferences and analyse site usage. Essential cookies are required for the site to function and cannot be disabled. Analytics and marketing cookies require your consent, which you can manage through the cookie settings banner on your first visit. For full details, see our Cookie Policy.

8. Security

Britsino Casino uses SSL encryption on all pages. Account data is stored on secure servers. Access to personal data is restricted to authorised personnel only. Despite these measures, no internet transmission is completely risk-free. Report any suspected security issues to our support team immediately.

9. Changes to This Policy

Britsino Casino may update this Privacy Policy periodically. Material changes will be notified to registered players by email. The current version is always available on this page. Continued use of Britsino Casino after a policy update constitutes acceptance of the revised terms.

For data protection queries, contact Britsino support via email at the address listed on the contact page.