Hopa Casino Terms and Conditions

These terms follow the life of a Hopa account from the day it opens to the day it closes. By registering, you agree to them together with the specific terms shown on any promotion you choose. If the two ever differ, the promotion terms apply to that promotion.

Before You Open an Account

You must be at least 18, live in the United Kingdom and open no more than one account. The details you give must be true and your own. We verify age and identity before any real-money play.

Paying In

Deposits are accepted in pounds sterling from methods registered in your name. Credit cards cannot be used. We may ask for proof that a payment method belongs to you, and play can be paused until that proof arrives.

Playing

Game rules and return-to-player figures are shown inside each game. Stake limits for slots follow UK rules and depend on your age. If a game malfunctions, the affected round is void and any stakes are returned.

Bonuses

Bonuses are opt-in. Wagering never exceeds ten times the bonus amount and is shown on each offer card together with eligible games, contribution rates and the expiry date.

Taking Money Out

Withdrawals go back to your deposit method where possible. We complete security and ownership checks before paying out, and larger amounts may need information about the source of your funds.

Disputes

If something goes wrong, raise it with live chat and ask for a formal complaint. We reply in writing, and if you remain unhappy, we will tell you about the independent adjudication service available to you.

Closing the Account

You can close your account at any time through live chat. We may close an account that breaks these terms; any balance legitimately owed to you is paid out in full.

Play responsibly. Free support: BeGambleAware, GamCare, Gamblers Anonymous UK.