Hopa Casino Privacy Policy

This policy follows your personal data along its journey at Hopa, from the moment you type it into a form to the moment it is deleted. It applies to this website and to your Hopa account.

Where Your Data Starts

Most information comes from you: your name, date of birth, address and contact details at registration, plus the documents you upload for verification. Some is created as you play, such as your transaction history, game activity and the device and browser you use.

Why We Hold It

We need your data to run your account, pay you, meet anti-money-laundering and age verification duties, protect players who may be at risk, and prevent fraud. We send marketing only if you agree to it, and you can withdraw that consent in your account settings.

Who Else Sees It

Identity checking services, payment providers and fraud prevention partners receive only what they need for their task. We share information with authorities where the law requires it. We never sell your data.

How Long It Stays

Account and transaction records are kept for the period set by anti-money-laundering rules after your account closes. Marketing preferences end the day you withdraw consent.

How It Is Protected

Data travels over encrypted connections and is stored with access limited to staff who need it for their role.

What You Can Ask For

You can ask for a copy of your data, correct anything inaccurate, object to marketing, and request deletion where no legal duty requires us to keep it. Contact live chat to start a request.

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